A combined delivery of the narrative for MAX functionality and actual hands on examples for a small group of participants.

A high degree of interaction exists between the participants and the instructor and between fellow participants.

Orientation is towards standard method of operating MAX.

Upon completion of the class, the participants typically are involved in the actual implementation of the system at their company.

Deliver the narrative for a specific part of MAX functionality to a small group of decentralized participants with a high degree of interaction between the participants and instructor, or between fellow participants.

Depending on the topic, the delivery may or may not include actual processing with the MAX application.

Deliver course content for self study in various formats depending on participant needs.

3 Types:
Online training is the written narrative from courses, administered via online courseware.

Printed (CD-ROM) training is the written narrative from courses, combined with embedded PowerPoint.

Audio (Podcast) courseware is audio track from instructor led courses in MP3 format.

Taken with the aide of a dedicated instructor via email and/or telephone (if needed).

Formal classroom of 5 to 20 participants.

Typically geared to the "post sale" customer or the long time customer with no formal training.

Small group, up to 20 participants.

Could be for one individual company in conference room setting.

Variable length depending on course, in 1 day increments.

Approximately six hours of training per day.

One, 2 Hour (or less) instructor lead presentation.

1.5 presentation and .5 Q&A.